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Showing posts from October, 2017

Client Self Service Portal

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Client Self-Service Portals for ERP allow the client to intelligently structure and surface just about any data including product and service information and use the products. Putting this information in the hands of the clients, lets them access support on their own terms and, in return, can reduce the number of cases that the service teams have to manage. Additionally, client portals allow clients to place and cancel orders under recurring terms and conditions without the help of their sales associates. Clients can purchase products during any time of the day or night, providing flexibility for the client and empowering global sales. Customize the Client Experiences Information such as orders, pricing, delivery schedules, and delivery processes in the solution  can populate the client portal. Likewise, information obtained about a client through the portal will be entered into the  CRM solution . This automatic importing of data ...